TrustRadius Insights
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
Overview
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Recent Reviews
Pricing
N/A
Unavailable
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
6 people also want pricing
Alternatives Pricing
What is Salesforce Sales Cloud?
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell…
What is Bloomfire?
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge…
Product Demos
Brainshark to Blackboard Demo 5-25-2012
YouTube
Brainshark Demo-Breakthrough
YouTube
How to Create a Brainshark Presentation
YouTube
Brainshark 4-Minute Demo 2020
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Brainshark?
Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark Features
- Supported: Readiness Scorecards
- Supported: Coaching & Practice
- Supported: Training & Onboarding
- Supported: Content Authoring
Brainshark Video
Check out this short introduction to Brainshark's data-driven sales readiness platform.
Brainshark Integrations
- Highspot
- Seismic
- Microsoft Dynamics 365
- Salesforce
- Microsoft Outlook
Brainshark Competitors
- MindTickle
- Allego
- CommercialTribe
Brainshark Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
MindTickle are common alternatives for Brainshark.
Reviewers rate Usability highest, with a score of 10.
The most common users of Brainshark are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(82)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,
Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.
Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.
Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.
Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.
Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.
Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.
Based on user reviews, there are three common recommendations for using Brainshark:
-
Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.
-
Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.
-
Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.
Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.
Attribute Ratings
Reviews
(1-25 of 31)Companies can't remove reviews or game the system. Here's why
October 10, 2020
Great in supporting the coaching of our sales reps and teams
Brainshark is efficient and it's used in our organization across various departments where we use it in employee onboarding and coaching. However, we use it more so in sales training and preparing our sales teams for their task ahead. The best thing with the platform is that it allows for the development and incorporation of content in the platform and this ensures that you educate your staff using customized and unique content that fits your organization's mission and vision.
- It's simple to use and this ensures that it fits excellently in all organizations.
- Allows us to train our staff (more so the sales team), and this ensures that they remain knowledgeable in what we do.
- Can be used also in other departments to impart the relevant skills and ensure that they are able to execute their roles with ease.
- Some of our less tech-savvy users had a steep learning curve in understanding how best to use the platform.
June 20, 2018
Relax your brain and use Brainshark!
We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.
- I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
- Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
- I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
- I think their general reporting could be more robust and/or easier to use
- I don't like their main emphasis is now on sales. Our emphasis is education, technology, industry changes, as well as sales.
June 20, 2018
Increase your reach to customers with Brainshark
We use Brainshark to promote our solutions and services and to drive customer acquisition. We use SlideShark for presentation, demonstrations and kiosks. We also integrate Brainshark presentations into customer displays that promote awareness, product and brand.
- We use the video slide feature often for promoting our products. The video slide provides more motion and activity to attract viewers at the very beginning of the presentation.
- SlideShark is a great mobile application that allows us to share presentation content and present during sales calls. It is easy to use and always ready.
- We have been passing parameters to and from the Brainshark guest book for years. Using the guest book parameters, you can capture viewer information without the viewer completing fields. This works great in email applications where you can pass attributes into the guest book automatically.
- Would like to see more user control for how videos are displayed in social media - selection of splash image, description, sizing, shareable links.
March 16, 2016
Brainshark Offers A Swimmingly Good Content System
Score 10 out of 10
Vetted Review
Verified User
Brainshark is used primarily by Sales and Marketing, though other departments create some content. It is used internally only; we do not send presentations to customers or the public. It is fantastic for delivering a consistent message to a large group of people - for example the entire sales force. Saves a lot of time and effort versus creating a one-way webinar style broadcast.
- Consistency - the same message is delivered.
- Speed - a presentation can be created quickly.
- Execution - very easy to use by creators and viewers.
- More video focus.
- Integrated video/audio editing.
- Improved advanced reporting.
February 12, 2016
Come over to the Sharkie side!
At our company, Brainshark is used by different departments within our organization. In Learning and Development, we primarily use Brainshark for assessments. It allows us to make content available over the internet to our various training locations around the globe. We use it to measure learner knowledge after instructor led courses and workshops. We also use Brainshark to deliver annual refresher/acknowledgements where instructor led courses are not available/practical.
- Brainshark does assessments well! It has greatly evolved over the past 4 years and it is a much better product today. We have a standard template we use for the beginning pages of all our presentations, so it is important that the uploading of PowerPoints and replication is simple - and we have that with Brainshark. We also use the Guestbook (registration by employees) to track new hire progress, security, and expiration dates and it is very easy to set up.
- Brainshark allows for ease of locating previously created items and run reports: A Brainshark "presentation" is each unique entry and it is easy to track each Course, Assessment, CBT, Simulation, Video, Module, etc. and also run customized reporting on each presentation.
- Brainshark allows for simple reordering of slides within each presentation: After importing new information or creating additional slides, a simple drag-n-drop process of moving slides around is a quick and easy way to change the order within a presentation.
- Brainshark doesn't allow for editing another author's presentations: When working in a global L&D department, attrition, time of day, vacations, holidays, and a plethora of other reasons arise to edit/revise another author's work. In Brainshark, there is no simple way to share created presentations, like you do with the MS Office suite.
- Brainshark doesn't allow for guest reporting: When we have team leaders or trainers who are not "authors" need to run reports on a particular presentation, the actual presentation author must run the report for them.
- Brainshark doesn't permanently archive (only made "not visible" and doesn't appear in searches): However, clicking a link to an archived presentation will reactivate it. If there is an link to archived presentation in older materials, and if the link is clicked, the course will become available once again. Note: there is a warning box that appears when an archived link is clicked but not all users respond appropriately.
August 19, 2015
Brainshark - Enabling businesses of all sizes to more effectively create and mange their important and actionable content
We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
- Easy to use and create content - we can get a basic PPT user up and running in less than an hour.
- Excellent tool to create a product library quickly and effectively so it can accessed by your employees through their easy to set up searchable content portal.
- If you are a SFDC user Brainshark is an excellent tool to create and manage sales, marketing and training content... and Brainshark easily connects to your SFDC platform
- Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
- Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
April 30, 2015
Brainshark Training Presentations Increase Efficiencies.
Score 9 out of 10
Vetted Review
Verified User
We are using Brainshark for a number of different reasons. In our HR/Payroll Services area we are using it for new employee orientation, directions for registering for different tools that are available to employees, and for training in different payroll-related areas. Our Center for University Learning is using it for continuing education purposes. In the near future we will be developing even more videos to be used as "toolboxes"for managers to assist them in their management duties.
- Tracks those who view the video and how much of the video they viewed
- Allows the video to skip to different areas based on responses from the viewer
- Provides Q&A ability so that viewers may be quizzed, and required to supply correct answers to continue if needed.
- The only thing that I have struggled with occasionally is embedding video into a split-screen presentation.
February 25, 2015
Brainshark Review
Score 9 out of 10
Vetted Review
Verified User
We are about to start our 3rd year using Brainshark. What I like best about the product is that it allows me to pull in a variety of different media to quickly assemble marketing, sales, or training decks and distribute it across a variety of media and devices. You can track who watched and how many times your presentation was watched through their tracking service. I am also able to see where people are dropping out of presentations so you can make the proper adjustments and hold the customers attention. I produce a lot of videos for marketing, sales, and implementation and I love how I can update a videos/slide decks without having to change the URL. The presentations can be copied and edited and I can easily reuse and amend content for different audiences. The customer service and on-boarding is great and allows you to quickly get up to speed so you can start producing content for your internal or external users. They never stop releasing new features and now they are becoming content providers for sales and onboarding training.
- You can Track who watched and how many times your presentation was watched through their tracking service.
- Customer service is outstanding. They will walk you through any difficulties you encounter.
- They are always working and expanding the product to give me ways to engage with my audience
- They need to add closed captions to their player... using slide notes as a caption is not acceptable. Its been 3 yrs since I brought this up.
- They favor Apple products, I use droid and it seems like the droid app doesn't get the attention of the apple app.
- Pricing is a little steep compared to competitors
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark globally for compliance, product, safety and human resources training.
- Customer support
- Continuous updates of product functionality
- Strong virtual training center, self service
- I would love to see functionality for certifications.
February 09, 2015
Brainshark Review - A Great Training Tool Every Company Should Use!
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for internal sales force training. It's mostly used by our Inside and Outside Sales Divisions. Brainshark allows our new and existing representatives to quickly get up to speed on their product knowledge. We are able to deliver a consistent message to all employees.
- We like the ability to add audio to our courses
- We like the ability to build the tests into the presentations and to track scores
- We like the ability to pull reports on course completed, vs. not completed and to see who is using the system vs. who is not.
- Better navigation to view and select courses by title, author
- Easier course enrollments
- Being able to easily navigate between the presentation side and learning lockers and know what side you are on
- Advanced reporting
January 22, 2015
Easy to use and lends to varying levels of sophistication!
Score 10 out of 10
Vetted Review
Verified User
Brainshark was implemented by the IT Department where it is currently used to design, deliver and host communications, presentations and training for project related activities.
- Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
- Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
- Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.
- I'd like to see more reference material around reporting. Brainshark has robust reporting for this type of tool, but often it requires my calling the support desk to understand certain aspects of reporting.
December 10, 2014
Brainshark Rocks!
Score 9 out of 10
Vetted Review
Verified User
Our Client Services team uses Brainshark presentations to author and host videos that we use for client-facing resources distributed in our Product Help destination, email communications, and other sites. We create the following types of videos for client consumption: How To, Getting Started Guided Tour Videos, and Feature Release Videos. What is so valuable about Brainshark and essential to our success in creating and distributing information to our clients is:
- Ease of Use - Creating and updating a video is a cinch; the simple tool set and creation from PPT fits our needs exactly.
- Hosting - By leveraging Brainshark to not only author but host the video it's a one-step process from authoring to distribution.
- Reporting - We can see how often our videos are watched, how much of the video is watched, and more making it easy to determine the efficacy and popularity of the content.
Brainshark rocks!!
- Ease of Use
- Hosting
- Reporting
- Custom Reporting
- Syncing animations
- Interactivity
December 02, 2014
Brainshark is a smart choice for training content delivery
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark to support Pre-Class, In-Class, and Post-Class training for our sales force. It is also used for corporate training, legal training, and Compliance courses. It allows us to provide training on our intranet and outside of the organization. Most importantly, it is almost completely device agnostic, so I know our people will be able to view our training, videos and courses pretty much anytime and anywhere.
- When they release upgrades and modules they work (not buggy like many other vendors).
- World-class customer service with customer service (local in the US).
- Continuous upgrades and enhancements (usually every 6 weeks).
- The reports are robust but not completely customizable.
- Admin functionality is good but not great.
November 21, 2014
Brainshark - Don't know what I would do without it
Score 9 out of 10
Vetted Review
Verified User
We use Brainshark across our organization for various training and communication needs. Brainshark is used for marketing, sales, compliance, training, internal communications, and much more.
- Brainshark is user friendly and easy to use.
- The premise of Brainshark utilizes tools that are readily accessible: PowerPoint and a telephone.
- The viewing experience for those the receive a Brainshark presentation is seamless. Brainshark functions on nearly all mobile devices without requiring additional "apps".
- Brainshark has so many great features that it is difficult for me to highlight any issues. We use the tool to its fullest and are extremely satisfied with its performance.
November 21, 2014
Brainshark uses for Training Library
Score 10 out of 10
Vetted Review
Verified User
We utilize Brainshark for our entire internal training library. Education, testing and tracking are all done through Brainshark.
- Mobile-friendly. Our associates need to access training from where they are, from an office to the cab of their truck. Brainshark provides.
- Customized to our needs. We didn't have to fit Brainshark's mold. They worked to meet our needs where we were.
- Excellent support. The tech support team has all the answers, no matter how complex.
- Not aware of any at this time
November 20, 2014
Brainshark for Training and Meetings
Score 8 out of 10
Vetted Review
Verified User
We are using Brainshark for internal information sharing and alignment, and to cut down on time spent in meetings. The idea is to share information and regularly cadenced updates in a Brainshark, so then meetings are shorter and focused solely on decision making. We are now using it Enterprise wide.
- On-demand presentation tool
- Great support
- Easy to use
- Not great features for collaborating on presentations
- Poor viewing in many countries in Asia
- Cumbersome access structure for folders
November 20, 2014
Brainshark Success
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark Rapid Learning as a way to train our employees and track their scores and completion progress. We also use it to track recertification points. It's used across our entire organization, and has saved us significant time. In utilizing this product, we are able to train 1,400 employees without having them travel to our corporate office.
- The reporting options in Brainshark are incredibly important to us. In our industry, we have to follow state regulations for training, and part of those regulations dictate how we track training completion and scores. Brainshark tracks all of that for us, ensuring accuracy and ease.
- The creation of courses and presentations in Brainshark is very intuitive. Once their customer representatives have walked you through the process, you've got it. We were able to jump right in and begin creating our own training courses.
- Brainshark tech support and customer service are incredibly prompt and helpful. The moment you send in a question or concern, they begin addressing it right away. We've yet to have an issue they couldn't handle.
- So far, any time we've had suggestions for improvement, Brainshark has addressed them and made them happen, so I currently don't have any suggestions for something they could do differently.
November 20, 2014
Brainshark review
Score 10 out of 10
Vetted Review
Verified User
We originally began using it in just 1 department to train a few clients around the globe. However, in the last year or so, we have implemented it across multiple departments, and have now trained thousands internationally. It allows us to scale our educational offerings, and train those who we originally could not quite reach.
- Incredible customer support. From our original sales person, to our account manager and technical consultant, everyone has our best interest as their first priority.
- The product itself just works!
- Their product management team is excellent. We have made suggestions as to what it may lack, and they have used those suggesitons to improve their product offerings.
- User management is simple, but it would be nice if it was a bit more robust.
- There is no bulk deletion mechanism, although I was told product teams are working on developing this.
- Branding. I know there are ways we can remove their Brainshark logos and such, but it is at a cost, which sometimes our clients don't like.
November 20, 2014
We love Brainshark!
Score 10 out of 10
Vetted Review
Verified User
We have been using Brainshark to bridge the gap between formal and informal communications. As we try to gauge the effectiveness of our communications, Brainshark's metrics in conjunction with our SSO implementation have given us the ability to track retention and readability. This gives us a better understanding as to the way in which our employees receive messages and if they are in fact paying attention. We have streamlined many authors throughout the organization and that number grows daily.
- Analytics that display views, length of view times, etc.
- Integrate with many other platforms
- Customer service is top notch
- Incorporate touch capabilities for presentations on mobile devices other than answering questions
July 18, 2014
When in doubt, Brainshark it.
Brainshark is a great tool for us to streamline and facilitate on the go training for all of our field based employees. We also use it for customer training, which adapts well to a busy physician's practice. It is used across a number of cross functional groups from marketing, to research and development, to legal and compliance, as well as sales training.
It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
- Takes basic content and makes it interactive.
- Provides detail reports which meets a lot of quality, regulatory, and compliance requirements.
- Easy to upload and create material.
- Accessible from many devices.
- The ability to reset modules when you build curriculum is not possible.
- The ability to easily upload documents to create a Box like format is not possible and have it look simple from the user end.
- The system sometimes acts strange when you are logged into the administrative side of Brainshark and are on Salesforce.com at the same time.
- It does not always upload pictures and graphics well from Powerpoint, causing a lot of time spent on tweaking slides.
July 18, 2014
BrainShark Reaches the Masses
BrainShark is used to create brief tutorials so that we don't have to reinvent the wheel each time we have a message to get to a customers or a feature to train them on.
- It couldn't be easier to use. You don't have to be technical at all.
- The end product sounds professional and seamless, even if you did several takes.
- You can easily replace pieces of content, audio and visual at any time without having to redo the entire presentation.
- It could perhaps use more Flash content vs. just ppt to give the feel of a professional, in-studio piece. There could be add-ons you can purchase that I'm not aware of.
Brainshark solved a few complex issues for us. First, we had numerous marketing videos, but no real way of sending them out other than through the mail and burning a new CD. We tackled this with Brainshark as it gave us a seamless online experience that we could send direct to customers both through email and/ or SFDC (Salesforce.com) through each contact record. Secondly, we used the Learning module within Brainshark. This enabled our training department to onboard new hires, train existing employees on new and past products/services and track the sales and account management departments overall progress on our product/ service knowledge.
- Integration with SFDC. This was an integral part in choosing this tool as all of our solutions needed to connect directly through SFDC. It was a pretty seamless integration in terms of the setup and installation.
- Videos- This was an easy way to load videos online. Even non-technical people can load videos. The process was very intuitive and easy to use.
- Help- their help desk and service was very helpful. Almost even more helpful was their online resources and blogs. Many times I didn't even need to call the help desk as their online resources were very rich in content.
- Larger video size. They continued to up the file size amount, but as video sizes get larger more room will be needed.
We use Brainshark mostly for training within our organization. It is mostly used when large groups of employees, or the entire employee population, must be familiar with certain concepts. Delivering training in this manner allows us to visually and interactively provide necessary training at a time that is convenient for employees. It employs a variety of media vehicles, interactive questions/polls, and competency assessments. This is often very necessary for our customers and audits as we are in a highly regulated industry.
- The options for providing audio/narration are very helpful. You never know when you may need to update some of the narrative for a particular reason and you can do it via phone as well as via the computer and a microphone. Both methods provide very clear instructions on how to record.
- The ability to include different media, questions, tracking, reports, updates, sharing of the presentation for editing...all are extremely valuable to keeping our trainings current, interactive and beneficial.
- Some slides require a great deal of narration as we stay on the same slide and use the animations and transitions as the updates to the same slide. It would be nice if there were a way to go back to a certain point in the audio to pick up from when a narration error occurs, rather than have to (re)record the entire narration as a whole.
Brainshark is being used as a platform for our training within the Rewards Program we have established for our network of dealers. We also use it as a training platform when we are educating and traveling to both dealers and distributors. In addition, our internal staff participates in the training initiative as well. It is being used across the whole organization and is very successful. Because our business has so many facets and products, this training addresses our many product lines and educates across the board.
- Excellent Customer Service. Wow, oh Wow... Their customer service is phenomenal. Every time I need assistance or have a question or concern, not only does their customer service get back with me almost immediately, but they take extra measures to ensure they assist and solve your problems to the max. I never hesitate to contact them and feel as if they truly have the best for our company in mind.
- The only concern I have is that it is not the easiest searching for our videos. We have 30-40 videos currently on Brainshark and searching can be a bit time consuming. I have developed my own way of finding what I need, however when you only show a small selection of your content on a page at a time, it can be a bit hard to work with at times.
July 18, 2014
Brainshark Delivers Innovation
Our Learning department uses Brainshark to produce just-in-time training modules available for all professional staff to view at their discretion.
- Synchronization of PowerPoint presentations
- Ability to add video captures
- Easy to use with minimal training efforts
- Quality
- Ability to include PowerPoint slide transitions
- Ability to add all PowerPoint video animation types & sizes
- Expand graphic choices to add to PowerPoint slides